The Official Ask Michael Chandler LLC., DBA The Entrepreneur Advantage™
The Official Ask Michael Chandler LLC.,
DBA The Entrepreneur Advantage™
Terms & Conditions
Last updated: August 5th 2024 8:00 PM MT
Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the https://TheEntrepreneurAdvantage.com Website (the "Website") operated by Ask Michael Chandler LLC DBA The Entrepreneur Advantage™ (TEA), a(n) Corporation formed in the United States ("us," "we," "our") as this Terms of Service contains important information regarding limitations of our liability.
Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.
Messaging
By submitting any forms or surveys on our Website, you automatically opt in to receive confirmations, notifications, reminders, updates, and other forms of communication.
SMS/Text: Standard messaging and data rates apply. You may reply STOP at any time to cancel.
Email: You can reply STOP to cancel or click Unsubscribe at the bottom of any email.
Ask Michael Chandler LLC, or Go High Level, may contact you regarding these Terms of Use or the Privacy Notice using any contact information you provide, or through any other means if no contact information is given.
When enrolling in our Service, you must designate a primary email address that will be used for receiving all electronic communications related to these Terms of Use and the Service.
For feedback, comments, technical support requests, and other communications related to the Platform, these Terms of Service, or the Privacy Notice, please contact us at [email protected].
Changes to Terms of Service
We reserve the right to modify these Terms of Service at any time. In the event of any changes, we will notify you by posting the updated Terms of Service on this Website. It is your responsibility to review the Terms periodically to stay informed of any updates. Continued use of the Website after any changes to the Terms constitutes your acceptance of the updated Terms.
Our offers and pricing
We provide a range of services and digital products on this Website, with prices clearly listed. Prices for our services and products are subject to change without notice, and any applicable taxes, fees, or charges will be added at the time of purchase based on your location or specific service requirements. All charges will be outlined before finalizing your purchase.
We may offer discounts, promotions, or special offers from time to time, which will be subject to specific terms and conditions and may be limited by duration or availability.
For subscription-based services, pricing is determined by the plan you select, and the billing cycle (e.g., monthly or annual) will be clearly communicated during the registration process. Subscription plans will automatically renew unless canceled in accordance with our cancellation policy.
We do not share your personal information with any third parties unless necessary to process your transaction or as required by law. Your privacy and the security of your information are of utmost importance to us.
Purchases
When you make a purchase on the Website, you will be required to choose from our available third-party payment processors to collect your payment information and process your transaction. Currently, we partner with PayPal and Stripe to securely handle payments. Please note that we are not responsible for the collection, use, sharing, or security of your billing information by these third-party payment processors. We recommend reviewing their respective privacy policies for more details on how your information is handled.
The following payment methods are accepted by these third-party processors: American Express, bank transfer, check, MasterCard, and Visa.
In certain cases, we may also accept alternative payment methods such as Venmo, CashApp, Wire Transfer, or Checks. These methods are offered at our discretion and may be subject to additional terms or processing time. Please contact us if you require a different payment arrangement.
By making a purchase, you represent and warrant that you have the legal right to use the payment method(s) associated with the transaction and that the information you provide to both us and the payment processors is accurate, complete, and current. Failure to provide valid information may result in delays or the cancellation of your purchase.
Accounts
By creating an account on our Website, you guarantee that you are 18 years of age or older and that all information you provide is accurate, complete, and current at all times. Providing inaccurate, incomplete, or outdated information may result in the immediate termination of your account.
You are responsible for maintaining the confidentiality of your account and password, including restricting access to your computer and account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether the password is used on our Website or through a third-party service. You must notify us immediately if you become aware of any breach of security or unauthorized use of your account.
We reserve the right to terminate your account at our sole discretion. You may terminate your account at any time by contacting us or through your account settings on the Website.
Subscriptions
This Website offers certain products and services through a subscription model, available in both monthly and annual options, which require regular payments to maintain continued access to the product or service.
You may cancel, upgrade, or downgrade your subscription at any time by logging into your account. Changes to your subscription can be made at any hour of the day through your account management portal.
Alternatively, if you prefer to cancel by contacting us, you can email [email protected] to request cancellation. Please note that support tickets are handled during normal business hours, and we aim to respond to all requests within a 48-hour window.
Once you cancel, you will retain access to the items or services provided by the subscription until the end of your current billing cycle, after which the service will be terminated.
AUTOMATIC RENEWALS OF SUBSCRIPTIONS
When you purchase a subscription on our Website, your subscription will automatically renew monthly or annually, depending on the plan you selected. We will automatically charge the payment method on file for the renewal until you cancel your subscription.
You may upgrade, downgrade, or cancel your services at any time through your account.
Additional Platform Rates
Making/Outbound Calls
Cost: 0.0182/min
$10 will give you about: 550 calls
Receiving/Inbound Calls
Cost: $0.111/min
$10 will give you about: 900 calls
Text Messages
Cost: $0.0103/segment
$10 will give you about: 970 segments
Emails
Cost: $0.0009/email
$10 will give you about: 11110 emails
Premium Triggers
Cost: $0.013/action
$10 will give you about: 770 workflow premium actions
Email Verification
Cost: $0.0033/email verification
$10 will give you about: 3030 email verifications
Content AI
Cost: $0.117/1000 words and $0.078/ image
$10 will give you about: 85470 words or 130 images
Workflow AI
Cost: $0.039/GPT 4 and 4o execution and $0.0195/ GPT 3.5 & 4o Mini executions
$10 will give you about: 255 GPT 4 and 4o execution or 515 GPT 3.5 & 4o Mini executions
Conversation AI
Cost: $0.026/message
$10 will give you about: 385 messages
WhatsApp Conversation
Cost: $0.0962/whatsapp conversation
$10 will give you about: 105 whatsapp conversations
Reviews AI
Cost: $0.104/review response
$10 will give you about: 95 review responses
PORTING A NUMBER
Cost: $7.00
For Canadian Numbers. Other countries may have a fee.
Free Trial Policy
We offer free trials to allow prospective customers to experience our services and evaluate their fit for their needs. You may cancel your free trial at any time before it ends without any obligation. Upon cancellation, you will lose access to the services immediately. If you do not cancel, your free trial will automatically convert into a paid subscription at the end of the trial period, and your selected payment method will be charged accordingly.
Fair Usage & Trial Abuse Prevention
While we encourage the use of free trials to explore our services, we expect all users to engage in good faith. Our services, including free trials, may include "unlimited" tasks such as funnel creation, website development, automations, logos, and other design work. However, these tasks require significant employee time and effort, even during the free trial period.
To prevent abuse of our free trials, we reserve the right to block any user who is found to be taking advantage of our services without the intention of upgrading to a paid plan. This includes, but is not limited to, repeatedly signing up for free trials under different accounts, using the trial to get extensive work done without intending to pay, or manipulating the system in any way for personal gain.
If we detect misuse of the free trial, we may:
-Block the user from future free trials and special offers.
-Bill the user for any work or additional time spent beyond reasonable trial usage, in accordance with the value of the services provided during the trial.
We value fairness and transparency, and we aim to protect the integrity of our services while ensuring that legitimate customers can enjoy their free trial experience.
Advance payments
We may request an advance payment for certain services or digital products purchased through our Website. An advance payment is a partial payment of the total purchase price and helps cover our actual expenses incurred while providing the services or products.
In the event that we cancel your order for any reason, we will issue a refund for the advance payment made. However, please note that if you cancel after work has commenced, the advance payment may be non-refundable or subject to a partial refund based on the amount of work completed at the time of cancellation.
Deposits
We may require a deposit for certain services or digital products purchased through our Website. A deposit is a payment made to reserve and secure our services or products, ensuring that we allocate the necessary resources to fulfill your order.
If we cancel your purchase for any reason, we will issue a refund for the deposit paid. However, if you cancel the purchase, the deposit may be non-refundable or subject to a partial refund, depending on the terms of the service agreement and the stage of the project at the time of cancellation.
WARRANTY ON PURCHASES
We offer the following warranties on purchases of services and digital products through our Website:
Services Warranty:
Services will be performed with reasonable care and skill, in accordance with industry standards and expectations.
For some work, we offer unlimited revisions for up to one year. Revisions must be reasonable and align with the client’s initial request. This offer does not apply to changes in scope, direction, or requests for additional elements beyond the original project agreement.
Digital Products Warranty:
Digital products will be of satisfactory quality.
Digital products will match their description as presented at the time of purchase.
We have the legal right to supply the digital products.
Except as stated above, no other warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose or use) shall apply to the services or digital products displayed or sold on this Website. This limitation applies whether the warranty arises by law, course of dealing, course of performance, usage of trade, or otherwise.
Remedies
In the event of a breach of these Terms of Service in relation to your purchase, your sole and exclusive remedy shall be the rejection of the goods, services, or digital products. Additionally, any dispute arising from such a breach shall be resolved through the procedures outlined in the "Governing Law, Severability, Dispute Resolution, Venue, and Class Action Waiver" section below.
These remedies are intended to be your sole and exclusive recourse for any breach of this Terms of Service as it relates to your purchase.
Cancellation policy
Subscription-Based Services
For subscriptions (monthly or annual), you may cancel your subscription at any time. While no refunds will be issued for cancellations, your access to services will continue until the end of the current billing cycle, after which the subscription will not renew. Upon cancellation, you will continue to have access to the services and any design files through the end of your paid billing term. Once the billing term has ended, you will no longer have access to the services and may lose access to your design files through the site.
We hope you are pleased with our services. However, if for any reason you are not, canceling your subscription will be your sole remedy.
Non-Subscription Services and Products
For non-subscription services and products, cancellations are handled on a case-by-case basis, and refunds may be limited depending on the stage of the project.
Cancellation within 48 hours of purchase: Full refund, provided that no work has started.
After 48 hours and once work has begun: Cancellations will incur a fee based on the amount of work completed at the time of cancellation. Partial refunds may be offered at our discretion.
Significant Completion: Once a substantial portion of the project has been completed, no refunds will be issued. This includes services for which we have already paid employees or contractors for their time and efforts.
Additionally, for larger projects, a non-refundable deposit may be required to secure our services. This deposit will be deducted from the total project cost but will not be refunded in the event of cancellation after work has commenced.
Refund policy
Nonrefundable Fees
All fees assessed by The Entrepreneur Advantage™ are non-refundable, including but not limited to subscription fees, surcharges, and any resale of third-party services. This applies regardless of whether or not you accessed or used the platform, services, or products during your subscription period. You are solely responsible for any fees incurred due to errors or omissions made by you or third parties. The Entrepreneur Advantage™ does not provide refunds or credits for such errors, omissions, or partially used or unused services.
Additionally, we do not refund any fees incurred from third-party apps within the platform, including but not limited to fees for phone, email, SMS, campaigns, add-ons, third-party integrations, or applications required by certain features. This includes fees for porting an existing phone number or submissions made through the Trust Center.
We reserve the right to issue or deny a refund or credit at our sole discretion. Except as required by law, all determinations by The Entrepreneur Advantage™ regarding refunds or credits are final.
Pre-Paid and Minimum Commitment Subscriptions
Some services, including but not limited to third-party services, require pre-payment or involve a non-cancellable minimum subscription commitment. Pre-paid services are non-refundable once purchased. In some cases, we may issue account credits for future services if you elect to cancel pre-paid services before they are fully performed. Subscriptions that require a minimum commitment will continue to be billed automatically until the commitment is fulfilled.
For add-on services or products that require technical enablement on your account (e.g., specialized features like HIPAA-compliant services), cancellations and refunds are not available once these services are activated.
Wallet Credit Refunds
If your account is canceled, terminated, or expired, it is your sole responsibility to request a refund for any remaining credits in your account’s wallet. Credits that remain unused for over thirty (30) days following account termination, cancellation, or expiration will be forfeited and The Entrepreneur Advantage™ is under no obligation to refund such amounts.
Customer Chargebacks
If you or your employee initiate a chargeback for any of our services or products, and the charge is valid, we will issue a new invoice for the same product or service, as you are still responsible for the time and efforts already provided. Filing a chargeback in this manner, without following our cancellation or refund policies, is considered a violation of our Terms of Service and is equivalent to avoiding payment for services rendered.
We expect you to resolve the chargeback immediately by working with us and your financial institution to reverse the claim and the chargeback. This is crucial to avoid harming our standing with payment gateway providers and financial institutions.
Before initiating a chargeback, we encourage you to contact us directly to resolve any issues. If a chargeback is initiated without attempting to resolve the matter with us first, you will be responsible for any damages, fees, or additional invoices resulting from the chargeback.
Any chargeback-related invoices that remain unpaid past the due date will incur a late fee, and if unresolved, the outstanding balance may be sent to collections.
Collections
If any invoice or bill remains unpaid beyond the due date, we reserve the right to send the outstanding balance to a collections agency. Once an account has been referred to collections, you will need to work directly with the collection agency to resolve the balance.
Please be aware that once a balance is sent to collections, additional fees, interest, and penalties may apply. Failure to resolve outstanding balances may impact your credit and ability to use our services in the future.
Comments and uploading content
By submitting a comment or uploading content publicly to this Website, you grant The Entrepreneur Advantage a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish, and distribute the comment or content. When you submit a comment or upload content, you acknowledge that it may be viewed by other users, and it is your responsibility to ensure that the content does not contain confidential or proprietary information. You are also responsible for ensuring that your content does not violate any laws, rules, or regulations.
We reserve the right to remove any content or comment at any time, at our sole discretion.
The following is a non-exhaustive list of types of content or comments prohibited on our Website:
Content that harasses or abuses others
Discriminatory or offensive content
Swearing, name-calling, or abusive language
Pornographic or sexually explicit content
Content depicting, suggesting, or glorifying violence
Content that exploits or abuses children
Content encouraging or committing illegal acts
Sharing personal information without consent
Content infringing on someone’s rights, including intellectual property rights
Content advertising products or services without our permission
Spamming or misleading content
Prohibited uses
You agree to use this Website in compliance with all applicable laws, rules, regulations, and these Terms. The following is a non-exhaustive list of prohibited uses. You agree that you will not engage in any of the following activities:
Impersonating or attempting to impersonate The Entrepreneur Advantage, its employees, representatives, subsidiaries, or divisions.
Misrepresenting your identity or affiliation with any person or entity.
Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain letters, or similar solicitations.
Engaging in any conduct that restricts or inhibits another person’s use or enjoyment of the Website, or which, at our sole discretion, may harm us or the users of this Website, or expose us or them to liability.
Using the Website in any manner that could disable, overburden, damage, or impair the Website, or interfere with any other party’s use of the Website.
Using any robot, spider, or other automatic technology to access or use the Website for any purpose, including monitoring or copying any material on the Website.
Using any manual process to monitor or copy any material on the Website or for any unauthorized purpose.
Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server(s) on which the Website is hosted, or any server, computer, or database connected to the Website.
Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempting to interfere with the proper functioning of the Website.Using the Website in any way that violates any applicable federal, state, or local laws, rules, or regulations.
DAMAGES AND LIMITATION OF LIABILITY
The Entrepreneur Advantage strives to provide reliable services, but we can't guarantee everything will always work perfectly. We are not responsible for issues caused by things beyond our control, such as technical problems, third-party services, or unforeseen events. If you experience any problems, we encourage you to reach out so we can help.
We take great care to provide high-quality services and avoid issues, but we can't foresee or prevent every potential problem. This clause protects us from situations outside our control, not from acting negligently or irresponsibly.
If you encounter any difficulties while using our website or services, please contact us at [email protected]. We'll do our best to assist and resolve the issue.
Certain risks, such as sharing inaccurate information, using insecure devices, or relying on third-party services, are outside of our control. By using our website, you acknowledge these risks.
In no event shall The Entrepreneur Advantage be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, relating to, or in any way connected with your access to, display of, or use of this Website, or with any delay or inability to access, display, or use this Website. This includes, but is not limited to, your reliance on opinions or information appearing on this Website; any computer viruses, information, software, linked websites operated by third parties, products, or services obtained through this Website—whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise—even if The Entrepreneur Advantage has been advised of the possibility of such damages.
This limitation of liability reflects the allocation of risk between you and us. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed in its essential purpose. The limitations of liability provided in these terms inure to the benefit of The Entrepreneur Advantage. The aggregate liability of The Entrepreneur Advantage arising out of or relating to this Website, whether related to a breach of contract, tort (including negligence), or otherwise, shall be limited to the amount of fees actually received by The Entrepreneur Advantage from you.
Links to third party websites
This Website may contain hyperlinks to websites operated by third parties, which are provided for your reference only. We do not control these websites and are not responsible for their content, privacy policies, or other practices. It is your responsibility to take necessary precautions to ensure that any links you click on or software you download from this Website or other websites are free from viruses, worms, trojan horses, or other harmful elements.
Some of these links may be affiliate links, where we may receive a commission if you choose to make a purchase through the third party. Please note that this is your decision, and there is no additional cost to you for using these links.
Our inclusion of hyperlinks to third-party websites does not imply any endorsement of the material on those websites or any affiliation with their operators.
Governing law, severability, dispute resolution and venue
These Terms shall be governed by and construed in accordance with the laws of the state of Utah, United States, without regard to its conflict of law provisions.
These Terms shall not be governed by the United Nations Convention on Contracts for the Sale of International Goods, the Uniform Commercial Code, or Incoterms.
Failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. If any provision of these Terms is deemed invalid or unenforceable by a court, the remaining provisions will continue to remain in full effect. These Terms represent the entire agreement between you and us regarding your use of the Website, superseding any prior agreements.
Any dispute arising out of or relating to these Terms, including their interpretation or breach, shall be resolved in a court of competent jurisdiction in Utah County, Utah.
You and Ask Michael Chandler LLC agree that claims may only be brought in your or its individual capacity, and not as a plaintiff or class member in any class or representative action.
Intellectual property and DMCA notice and procedure for intellectual property infringement claims
The Entrepreneur Advantage reserves the right to cancel, suspend, or terminate services at its discretion. The Entrepreneur Advantage retains exclusive rights to all intellectual property not otherwise contracted or paid for by the client. This includes, but is not limited to, website designs, graphic designs, automation workflows, and any works or creations performed independently of the client.
All content on this Website is ©2001 - Present by Ask Michael Chandler LLC DBA The Entrepreneur Advantage or third parties. All rights reserved. Unless otherwise specified, this Website and all content, including but not limited to logos, designs, text, graphics, pictures, information, data, software, sound files, and the arrangement thereof (collectively, "Content"), are the proprietary property of The Entrepreneur Advantage and are protected under applicable copyright, trademark, and other intellectual property laws.
If you believe in good faith that any Content on the Website infringes your intellectual property rights, you may send a written notice titled "Infringement of Intellectual Property Rights - DMCA" to [email protected]. The notice must include the following:
An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest.
A description of the work you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work.
Your name, email, address, and telephone number.
A statement that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent, or the law.
Please ensure that all information in your notice is complete and accurate. Misrepresentation or bad faith claims regarding the infringement of your intellectual property rights may result in legal liability, including but not limited to damages and attorneys' fees.
You may submit your claim to:
Ask Michael Chandler LLC DBA The Entrepreneur Advantage
Michael Chandler and Sabrina Alderman
+1 855-912-7563